Employment Services

Transitional Employment

HERO House NW has worked with local companies to place members on transitional employment jobs at their place of business since 2005. Through the Transitional Employment Program, managed by members and staff together, members are placed in paid, entry-level positions provided by participating companies. These positions are transitional in two ways; first, they let members ease into the world of work with a direct connection to the job and, second, members receive job training and job site visits from HERO House NW placement managers. Typically, each placement lasts between six and nine months. The member may then move on to other placements until they are ready for a less supported job.

Supported Employment

HERO House NW offers the Individual Placement and Support (IPS) Model of Supported Employment. This model follows the fidelity scale to ensure the highest level of Supported Employment is provided. Supported Employment combines aspects of both Transitional Employment and Independent Employment and is designed to ease members’ integration into long-term jobs. While providing a direct referral from the clubhouse to the employer, as well as some initial on-job-training and assistance where it may be needed, these positions include ongoing HERO House NW support to members who are seeking or have moved into more permanent employment. This support includes a full job search, assistance with application forms, resumes, cover letters, mock interviews, and – if needed – items for interviews such as clothing. Once comfortably on the job, HERO House NW keeps in touch with the member through phone reach out, monthly dinners, and other supports as needed. This type of employment also provides support to the company that may initially be unsure about hiring a member for a regular job.

Independent Employment

Members with prior work experience and/or job related education, skills, and abilities – as well as those who have completed a number of placements through other HERO House NW programs – are encouraged to seek their own jobs. HERO House NW’s employment support helps members prepare resumes plus coaches them in job search and interview techniques. Unlike with Transitional and Supported Employment programs, members go on competitive interviews to get jobs. While members are working, they can continue to call on HERO House NW for support by phone and through a unit available to working members weekday evenings and Sunday afternoons.

Weekly Job Club

Job Club is held each week to assist members with becoming job ready. In Job Club, members take an active role toward moving back into the working community. Job Club members help members with writing resumes, preparing cover letters, searching for jobs, interview preparations, and overall job readiness.

Types of Jobs Our Members Get Through HERO House NW

  • Car Detailer
  • Customer Service
  • Delivery Driver
  • Dishwasher
  • Food Service Worker
  • Hardware Store Clerk
  • Office Assistant
  • Prep Cook
  • Retail Store Clerk